Frequently asked questions
New ventures are never a problem for us. Just because you never had insurance in the past doesn't mean you can't get insurance or that you will pay a high rate. Insurance companies have many tools they use when underwriting a risk. Some of those tools are Credit Reports and CLUE Reports. These reports are instrumental in determining your background and history and are commonly used when assessing a potential client.
We understand how important it is to receive certificates of insurance in a timely manner, so we have several options.
All of our clients are provided access to our Client Portal where you can issue your own basic certificates of insurance 24/7.
We have a dedicated email address where you can request a certificate of insurance. Turnaround times for a certificate can fluctuate during times of heavy volume, but are generally handled in less than an hour. Email requests are handled Mon-Fri 8:30am - 4:30pm est.
You can also call your dedicated service representative who can handle your request Mon-Fri 8:30am - 4:30pm est.
